Privacy Policy

1. Information We Collect

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We may collect the following information:

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• Personal Identification Information: Name, email address, phone number, and postal address.

• Payment Information: Credit/debit card details and billing information.

• Demographic Information: Preferences and interests.

• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

• Usage Data: Information about how you use our website, products, and services.

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2. How We Use Your Information

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We use the information we collect to:

• Process Transactions: Handle orders, process payments, and deliver products.

• Improve Our Services: Customize the website according to your interests and provide better service.

• Communication: Send promotional emails about new products, special offers, or other information we think you may find interesting.

• Customer Support: Provide customer service and respond to your inquiries.

• Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our agreements.

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3. Legal Basis for Processing Personal Data

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We process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.

• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

• Legal Obligation: Processing is necessary to comply with the law.

• Legitimate Interests: Processing is necessary for our legitimate interests unless your interests and fundamental rights override those interests.

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4. Sharing Your Information

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We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your data with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors, delivery services, and marketing platforms.

• Legal Authorities: When required by law or necessary to protect our legal rights.

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5. Data Security

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We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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6. Your Rights

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You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.

• Correction: Ask us to correct any inaccurate or incomplete information.

• Erasure: Request that we delete your personal data.

• Restrict Processing: Ask us to restrict how we use your personal data.

• Data Portability: Request the transfer of your data to another organization or to you.

• Object: Object to how we process your personal data.

To exercise any of these rights, please contact us at bob@bobshomeofficefurniture.co.uk 

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7. Cookies

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Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that allow us to recognize and remember you. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

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8. Changes to This Policy

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We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. This policy is effective from 9th July 2024.

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9. Contact Us

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If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at bob@bobshomeofficefurniture.co.uk or by post to Bobs Home Office Furniture, 1/4 43 Garnethill Street, Glasgow, G3 6QD.

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Thank you for trusting Bob's Home Office Furniture with your personal information. Your privacy is of utmost importance to us.